What we loved most about Pikaia was how genuinely cared for we felt from the moment we arrived. Everyone took the time to learn our names and preferences, and the warmth of the team made it feel as though they truly enjoyed taking care of their guests. The airport arrival was such a thoughtful touch, with logistics like the entrance fee and TCT taken care of, making the start of the trip completely seamless. Our room was another highlight, generously sized with high ceilings, an expansive balcony, and a beautiful bathroom with a bathtub overlooking the surroundings. We also loved the thoughtful details, like the backpack and water bottle we could personalize. After a day of exhilarating excursions, we always looked forward to returning to the lodge for a refreshing drink, with guides, drivers and the lodge team all perfectly in sync. The arrival briefing prepared us for everything ahead, including a fair warning about the Galápagos sun. Our guides were wonderful, Mario informative, witty and kind, and Stefan fantastic on the yacht, and the little touches, from the clean mountain air to the signature cocktails, made our journey unforgettable. Pikaia made our Galápagos experience feel effortless, personal and incredibly special. I trimmed the sunburn/aloe vera anecdote and the Valentine's Day cocktail hour mention since they're a bit specific to that trip, let me know if you'd like either folded back in.